Forte Supply promises to establish a local service network consisting of one primary provider and two emergency providers in your local area prior to your machines delivery. Your primary service technician will assist you with the set-up, training, and installation of your new soft serve ice cream or frozen yogurt machine and equipment – this service is included free of charge with your soft serve machine purchase.
We recommended scheduling routine preventive maintenance on your refrigeration equipment such as coil cleaning, fan cleaning, and gear/motor oiling. Please discuss this with your service technician.
Additionally, Forte Supply has created a Wearable Part Program in which you have the option to receive quarterly and bi-yearly kits containing all the necessary parts and cleaning solutions to keep your machine in excellent condition! Enrolling in this program will ensure you always have the parts needed and will eliminate any stress or worry so you can focus on running your store.
Please contact our Parts and Service department at 720-328-1431 to learn more.